Stories from Our Customers
PROVIDING SUPERIOR CUSTOMER ANALYTICS TO MERCHANTS AT WESTPAC
Westpac Institutional Bank is working with Zetaris to develop a customer insights and data analytics offering which will help its customers make more informed business decisions about products, marketing, customer relationships and operations.
Zetaris was the perfect fit because of the highly scalable and lean approach and advanced analytics and data visualisation capability.
INCREASING JOB SEEKER
EFFECTIVENESS AT SEEK.COM
Seek embarked on a program of work that included proactively connecting candidates with jobs.
Zetaris were engaged to fast track the Seek program by developing a scalable analytics platform. This included development of the matching algorithms and provision of a management framework.
ENHANCING CUSTOMER EXPERIENCE AT
Smart Group offers salary packaging services, novated leasing and fleet management services to employers and their employees in Australia.
Zetaris is building analytical solutions to improve customer experience at Smart Group. Buyer intent analytics are used to choose the right customer journey for prospective customers. Caller intent analytics, based on machine learning, are used to improve call centre effectiveness.