Experience Zetaris' comprehensive support model for swift responses to any challenges you encounter

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Knowledge Base

Refine your Zetaris experience effortlessly with our comprehensive searchable knowledge base. Discover clear, step-by-step instructions, informative videos, and a wealth of FAQs covering installation, data connectivity, pipeline transformations, and BI tool integration

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Support via Email

Gain seamless access to Zetaris Support and connect with our team of subject matter experts effortlessly by sending an email to Support@Zetaris.com. For prompt assistance, kindly ensure to include as much detail as possible regarding your specific query

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Log a Support Ticket

Access Zetaris SME assistance and track your support tickets' progress seamlessly through our Customer Support Portal. Gain visibility into ticket status and maintain a centralized historic view of your company's support request

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Support via Chat

Easily connect with Zetaris Support and our team of subject matter experts through instant chat on Microsoft Teams Channel (#ask-Zetaris) or Slack channel (#zetaris-ask-help).  For Enterprise Customers a dedicated chat channel will be set up for you. To gain access to Zetaris chat  simply request access

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Book a Support Appointment

Effortlessly connect with Zetaris Support and our team of subject matter experts by scheduling an appointment at your convenience. Choose a time that suits you best for personalized assistance and expert guidance

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Customer Success Portal

As a valued Zetaris Customer, you'll gain exclusive access to the Zetaris Customer Success Portal. Unlock a wealth of resources, including enhanced documentation sets, comprehensive training materials, implementation playbooks, product roadmaps, and much more, to support your success journey

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If you encounter any challenges while utilizing our support channels or would like to learn more about our support models, please refer to our comprehensive support guide for assistance